RegisterONE Platform Ecosystem

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Privacy Policy

Last Modified Date: April 28, 2020

Effective Date: May 01, 2020

Recent Changes/Updates:

This Privacy Policy includes current information for California Consumers (Residents) regarding the California Consumer Privacy Act ("CCPA"), effective January 1, 2020

RegisterONE Terminology

Meanings of Words and Terminology Used by RegisterONE (GDPR specific)

Data protection principles

  1. Lawfulness, fairness and transparency - Processing must be lawful, fair, and transparent to the data subject.
  2. Purpose limitation - Data must be processed for the legitimate purposes specified explicitly to the data subject when collected.
  3. Data minimization - Collection and processing only as much data as absolutely necessary for the purposes specified.
  4. Accuracy - Personal data must be kept secure, accurate and up to date.
  5. Storage limitation - Storage of personally identifying data for only as long as necessary for the specified purpose.
  6. Integrity and confidentiality - Processing must be done in such a way as to ensure appropriate security, integrity, and confidentiality (e.g. by using encryption).
  7. Accountability - The data controller is responsible for being able to demonstrate GDPR compliance with all of these principles.

GDPR data subject privacy rights

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

Data controller

The person or entity who decides why and how personal data will be processed. If you're an owner or employee in your organization who handles data, this is you.

Data processor

A third party that processes personal data on behalf of a data controller. The GDPR has special rules for these individuals and organizations.

Primary Client (Controller, Data Subject)

A Primary Client is a natural person or entity who has registered with RegisterONE and whom is the Direct Authorized End User or Administrator working on the behalf of a Primary Client (Convention, Trade Show, Association, Corporate, Non-Profit, Expo, Fairs, Festivals, etc.) actively within the RegisterONE Platform. They have complete access and control over the Applications and Features utilized; the information and data collected processed and used; control the purpose, scope and practices for the use of the Primary Business Contacts personal information and data provided.

Client Business Contact (Data Subject)

The natural person whose data is processed after receiving express consent to do so.

An Individual who has expressly consented to the privacy policy of RegisterONE and is accessing and using the website, applications and features as a Client Business Contact (Attendees, Exhibitors, Speakers, Trainers, Sponsors, Workshop Participants, etc.) to attend and take part in an event organized by a Primary Client. Shared information and data may include personal information and data, access information and usage data. These include former and current client business contacts as applicable.

Visitors

Website Visitor is a natural person who visits, connects to and interacts with the RegisterONE Platform to peruse our current offerings and learn more about its Applications and Features (read about services offered, sign up for a demo, talk with the chat bot or to interact with an individual whom we meet and interact with at a conference, tradeshow, or as a referral or from any other third party, etc. Shared information and data may include personal information and data, access information and usage data.

Express Consent

Consent of the primary client, client business contact or visitor is any freely given, specific, informed and unambiguous indication of your wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal information and data directly relating to him or her on RegisterONE. You have the right to retract, modify or deny consent at any time.

Personal Data (unique identifier's)

Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Pseudonymous data can also fall under the definition if it's relatively easy to ID someone from it.

Data Processing

Data processing is any operation or set of operations or actions which is performed on personal information and data or on sets of personal data, whether by automated or manual means. These actions run the gamut from collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

RegisterONE (Processor)

RegisterONE is responsible for the processing of personal information or data and is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, RegisterONE or the specific criteria for its nomination may be provided for by Union or Member State law.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting processing in the future.

Third Party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the Primary Client (controller) or RegisterONE (processor), authorized to process personal data.

Table of Contents

RegisterONE Platform Services

  • RegisterONE Event Solutions
  • RegisterONE Onsite Solutions

RegisterONE's Use of Cookies and Web Beacon Technologies

Cookies and Web Beacon technologies are used on RegisterONE by Primary Clients, Client Business Contacts and Visitors alike to successfully access, navigate and make use of the website. Learn more by reading our Cookie Policy (link here) for complete information regarding which cookies and web beacon technology we use, what information we collect on our site and how to manage your privacy data while using our Platform.

Changes to RegisterONE Privacy Policy?

We reserve the right to modify this Privacy Policy, and will keep this Privacy Policy up-to-date to reflect any changes to our information gathering and management practices. If and when we make any changes to the privacy policy, we will notify you by means of an electronic notice on this website thirty (30) days prior to the implementation of changes becoming effective, or by email (sent to the e-mail address specified in your account) fourteen (14) days prior to the changes becoming effective.

The updated Privacy Policy supersedes the current privacy policy in use and is effective immediately upon publication for new Visitors, Primary Clients and Client Business Contacts. Please review any and all changes made to our privacy policy to ensure your continued agreement to the policies set forth to manage and maintain your data privacy rights on this website.

How to Contact RegisterONE's Data Protection Officer for Queries, Concerns, Complaints

Any Data Subject ("primary client", "client", "client business contact", "visitor", "end user", "user", "entity", "organization", "individual" or "you") may, at any time, contact our Data Protection Officer ("DPO") directly with all questions, comments and/or requests regarding this Privacy Policy and for the purposes of the European Economic Area ("EEA") data protection laws, the General Data Protection Regulation ("GDPR") , the California Consumer Privacy Act ("CCPA"), other data protection laws governing Member states of the European Union ("EU") as well as other provisions related to data protection not addressed in this Privacy Policy. The request should be addressed to our Data Protection Office via email at privacy@registerone.com or postal mail at:

Vandenberg Media Inc.
co. Data Protection Office (DPO), Legal Department
2406 Ashland Avenue, Suite #2
Cincinnati, OH 45206
United States

Phone: 513-751-9641
Email:
privacy@registerone.com
RegisterONE:
https://www.registerone.com

Data Security

We regard the security, integrity, confidentiality and protection of the personal information and data we process from clients, visitors, sponsors, exhibitors, attendees, suppliers and colleagues on our Website a priority. We are committed to ensuring that the collection, processing and storage of information provided to Vandenberg Media Inc. (hereinafter referred to as "RegisterONE", "Website", "Platform", "us", "our" or "we") Platform, Applications, Features ("Services") and Apps is lawful, fair and transparent. We strive to respect your data privacy rights also with the Applications, Features and Apps that refer to or link directly to this privacy policy.

This privacy policy has been supplemented with additional privacy notices and terms of service to provide compliance for the processing of personal information and data for the fulfillment of contractual agreements, legal obligations and other interests to which we are subject to perform. You may rescind your consent at any time by contacting the Primary Client directly and submitting a request.

RegisterONE has implemented stringent data encryption protocols to prevent unauthorized user access to security sensitive areas of the website. The protocols include password, authentication and verification procedures for optimal security. These procedures provide a complete set of protocols to form a secure system from a technical, organizational and administrative view. However, Internet-based data transmissions and data storage may in principle have inherent security gaps, so absolute protection may not be 100% guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. manually by telephone, fax, etc.

If you feel your account has been hacked, compromised or tampered with in any way, please notify us immediately at security@registerone.com, web-chat or phone.

This privacy policy contains our best practices concerning the personal information and data that is provided to, collected, processed and used throughout our Website, Applications and Features. The privacy policy outlines the nature, scope, and purposes for the personal data collected, processed and used, your entitled data privacy rights, the protections and safeguards we implement to protect your personal information and data as well as the right to object to the processing of your data.

This Privacy Policy does not apply or cover personal information or data collected, processed and used by third parties through the use of various Applications and Features, sponsorships, content-marketing, advertising or by links that are accessed directly from our Applications and Features or Website.

IF YOU DO NOT AGREE TO ABIDE BY THIS PRIVACY POLICY, PLEASE DO NOT SIGN UP FOR THIS WEBSITE'S APPLICATIONS, FEATURES OR APPS.

Does RegisterONE Collect or Process Personal Information or Data from children under the age of 16?

The RegisterONE website and its applications and features are not intended for use by children under the age of 16. We do not knowingly solicit or market our website, applications or features to children under the age of 16. We do not directly or knowingly collect, process or use personal information or data from children under 16 years of age.

This privacy policy does not apply to the practices governing our primary clients with which your child/children may interact. The privacy policy of the primary client will be held solely responsible for all personal information and data collected, processed and used from children under the age of consent. You should review the primary client's applicable terms and policies to determine their appropriateness for your child, including their data collection methods, use and practices.

If we learn that we have inadvertently collected personal information or data from children under the age of 16, that information will be deleted as soon as it is practical.

Why do We Collect, Process and Use Certain Types of Information and Personal Data from Primary Clients and Client Business Contacts?

Access and use (surfing) of the Website pages provided on RegisterONE is possible without providing any indication of personal data, but use and functionality will be limited and/or impaired. The collection, processing and use of personal information or data is used to determine your level of interest in the website and to execute and fulfill contractual obligations for our Applications and Features offered to our Primary Clients as a service. This information is also helpful for communication and timely delivery of services.

If a Primary Client or Client Business Contact wishes to use any of the Applications and Features of RegisterONE and you are requesting to register, sign-up for an event, fill out a form, use login credentials, enter into a contract, use the chat bot, request a demo, interact with sales, customer service, support, respond to a survey, marketing email or are providing sensitive banking or personal information and data to make a transaction (billing and payment), processing of personal data may be necessary for user authentication (security), functionality and/or ease of use. The data collected and processed is encrypted in transit to prevent unauthorized users from accessing the data from the end user while it is being transferred to/from your device(s) to RegisterONE via the internet browser.

We may keep a digital record and/or recording of Client telephone calls, email communications and chat bot queries made to our Support team for legitimate business interests related to providing Client support, compliance with applicable laws, training and quality assurance. We retain such recordings for 12 calendar months after the date of recording unless otherwise needed for contract implementation or further employee training.

We collect Client usage information about how you interact with our Website, Applications and Features to manage and promote our business and brand, provide and improve customized client services, improve and enhance overall business operations. Collected data may include webpages visited, what you click on, performance of certain actions, native language preference and buying behavior. These are used to customize and refine the Website's overall functionality and form.

We may collect personally identifying information and data to comply with applicable laws or regulations that are required for Third Party fulfillment of billing and payment obligations, for the performance of a legally binding contract or to exercise our contractual rights, to respond to lawful subpoenas, warrants, court orders, defend against a legal claim, in connection with any legal process or to comply with relevant laws. We also reserve the right to investigate, prevent, or take action against claims regarding possible illegal activities, suspected fraud, destruction/damage to/of person or property, or a violation of our Privacy Policy, Terms of Use, or Services Agreements.

You have the right to withdraw your consent by visiting https://www.registerone.com/privacy-data-request/ and submitting your request.

How Types of Primary Client and Client Business Contact's Information and Personal Data is Collected and Processed from the Website and Apps by RegisterONE

Technical Data

  1. Your internet protocol (IP) address, login data, browser type and version, time zone setting and geo location, browser plug-in types and versions, operating system, Website and other technology on the devices you use to access this website.

Profile Identity Data For Registration

  1. Legal first name, last name, username and password or similar identifier, security challenge question/quotes, 2-factor authentication process, company/organization name and job title, registrations, transactions and sign-ups directly associated with your account for verified, authorized and authenticated access.
  2. Also used for account administration, verification, authorization and authentication access.

Usage Data

  1. Personal Data Usage and Application Data Usage for internal analysis and research to help us improve and refine Primary Client Applications and Features offered.
  2. Information about how you use our website and services, such as which webpages you visit, what you click on, when you perform certain actions, what language preference you have, what you buy, etc.

Marketing, Blogs, Mailing Lists and Social Media Communications

  1. To Manage, Operate and Promote the business and brand through the Website, Marketing and Social Media.
  2. We ask for express consent to send and receive your personal information and data per your individual preferences stated in relation to standard communication inquiries (service and product demos, customer support services/requests, SMS texts, survey, marketing/advertising, etc.) and also personalized communication preferences from us (email, phone, teleconference, postal mail, fax, etc.). Requests may also be sent to former, current or potential Primary Clients or Client Business Contacts to answer questions or promote RegisterONE.
  3. A Primary Client or Client Business Contact can post queries to the Chat Bot directly on the Website. Personal Information or data supplied by you may be discussed between the Primary Client or Client Business Contact and RegisterONE Support while messaging back and forth. These communications are not made publicly available, and a copy of the conversation is sent to the preferred email address provided.
  4. Please contact us directly if you no longer wish to receive these support request responses or any further transaction-related communications. If you have chosen to withdraw your consent from certain types of message formats, please note that emails and other communications sent and received in response to specific requests made by you for additional information, assistance or provided as part of the Terms and Conditions of Service will still be maintained to fulfill contractual and legal obligations. Restricting, withdrawing consent and/or opting out of these communication features may impede the fulfillment of the Terms and Conditions of Services we provide.
  5. A Primary Client or Client Business Contact can choose to restrict, withdraw and/or opt-out of receiving these marketing messages at any time by contacting us (insert link to form here).

Social Networking, Social Media Sharing

  1. When a Primary Client or Client Business Contact uses their personal social media credentials to share information on their preferred social media platform, we will share information with their social media account provider. The information we share will be governed by the social media site's privacy policy.

Disclosure to Provide, Maintain and Support the Applications and Features (and Services) of RegisterONE

  1. We reserve the right to the use of personal information and data we receive for website administration, investigations, resolution of any queries, feedback, complaints and for providing customer service and support.
  2. To Enable the Primary Client or Client Business Contacts to access, interact with and use their RegisterONE account credentials across multiple devices within the website for a streamlined check in/check out process.
  3. Third party information Collection, Processing and Disclosure is limited to the appointed third party contractors, service providers and payment processors necessary to process transactions and payments for services provided (web hosting, data center and payment processors, etc.). The information disclosed is considered necessary or reasonable in order to provide, maintain and support our Applications and Features for our Clients and their Client Business Contacts.
  4. We may use Third Party Websites and External Links (social media sites, etc.) owned and operated by third parties. If you click on the link, you will leave our Website and be redirected to the third parties' website. The third party website or external website's privacy policy is solely responsible and will govern the personal information and data they collect and process about you. RegisterONE is not responsible for the privacy practices of these websites, and we suggest that you to read their privacy policies carefully before entering personally identifiable information.
  5. Disclosure to event organizers, exhibitors, or other attendees, as directed by a Primary Client or expressly consented to by a Client Business Contact. An example is Lead Retrieval. An Attendee or "Client Business Contact" consents to having an Exhibitor or "Client Business Contact" scan their event badge to share their contact information, thereby expressly opting in to give consent to receive exhibitor information, or expressly consenting to share information in a RegisterONE mobile application (e.g., name, contact information, profile picture, survey responses, Q&A features, comments, messages, poll responses, etc.). On the flip side, the Exhibitor also consents to share their information to the Attendee.
  6. RegisterONE DOES NOT BARTER, SHARE OR SELL ANY INFORMATION WITH THESE THIRD PARTIES FOR ANY PROMOTIONAL PURPOSES WHATSOEVER.

Delivery of Services by Contractual Obligations Through the Applications and Features to the Primary Clients

Examples:

  1. An email confirmation will be sent to a Client Business Contact if an Application is used for registration and sign up to an event. The Primary Client will receive an alert that a new applicant registration has been received. We will also send pertinent details and announcements in conjunction with the applicant registration.
  2. If a Client Business Contact uses one of our Applications and Features to pay for an event's applicant registration fees or any other services offered or provided by the Primary Client using their credit cards for payment, we will pass the credit card information on to payment card processors to validate the payment information and complete the transaction.
  3. If a Primary Client or a Client Business Contact wishes to submit a Request for Proposal (RFP) and/or reserve a meeting space provided at an event for an appointed time agreed upon by the parties in question, the relevant information will be disclosed to each party, which may contain personal information and data. This information and data may be necessary to facilitate an appropriate response, notification and approval.

Disclosure to Transfer of Assets

  1. If RegisterONE is acquired in part or in whole by a third party in the event of a merger, divestiture, restructuring, recapitalization, reorganization, dissolution or other sale or transfer in part or in whole of RegisterONE's assets, whether as a continuing operational business or as part of bankruptcy, liquidation or similar proceedings, the personal data held by RegisterONE about our Primary Clients and Client Business Contacts is among the assets considered transferable to the new owner.

Disclosure for Internal Administration, Processing and Market Research Purposes

  1. We aggregate and anonymize personal information and data provided to RegisterONE from our Primary Clients and Client Business Contacts. We use this information and data to improve and enhance the use and performance of our Applications and Features, to create website benchmarks and other business intelligence. This data is generalized and does not contain unique identifiers whatsoever.
  2. Use in internal business administration and processing purposes shall be limited in purpose and scope to include administering to access and use of our Applications and Features, data analysis, securely identifying verified, authorized, credentialed Primary Clients and Client Business Contacts upon website login, enhancement, modification and improvement of our Applications and Features, determining the effectiveness of our promotional campaigns, billing for contractual obligations and services rendered, and all other operations pertaining to running our business operations effectively.
  3. For other purposes where Primary Clients and Client Business Contacts provide express consent for the improvement, refinement or enhancement of the applications and features offered or as required or permitted by law.

Legal and Contractual Compliance

  1. That which is necessary and appropriate to comply with applicable laws and regulations, both domestic and international.
  2. To uncover, stop or rectify any suspected theft, fraud, market manipulation or illegal activity, both domestic and international.
  3. To respond to and protect public safety and ensure legal rights through investigations, legal claims and processes, requests by law enforcement, public officials and government authorities or other third parties both domestic and international.
  4. To protect against unauthorized individuals from using personal information and data for identify theft or to make fraudulent transactions not made or authorized by you.
  5. Enforcement of contractual Primary Client Agreements or other contractual obligations agreed upon.

Does RegisterONE Use or Sell Personal Information and Data Collected and Processed from our Primary Clients or Client Business Contacts?

RegisterONE does not use or sell the personal information and data from our Primary Clients or Client Business Contacts.

The personal information and data provided by you to RegisterONE is used solely to provide the necessary lawful obligations and to fulfill service requests that our Primary Clients have contracted with us to furnish, to improve our Application and Feature offerings, or as required or permitted by applicable law.

We retain and use personal information and data for a period of time required to comply with our business, legal, tax, audit or regulatory obligations, dispute resolutions, asset protection and to enforce agreements and contractual obligations.

What are the Data Collection and Processing Methods Used by the Primary Client for Client Business Contacts?

The Primary Client may collect a diverse variety and scope of personal information and data from their Client Business Contacts to fulfill and maintain their event needs based upon individual practices and preferences.

The privacy policies of our Primary Clients govern the scope, purposes, practices and procedures for the use of your personal information and data. Please read and review the Primary Clients privacy policy to ensure your understanding and express consent to the terms set forth.

Under the European Economic Area ("EEA") data protection laws, the responsibility of the Client Business Contact's personal information and data privacy practices resides solely with the data controller, or Primary Client. RegisterONE does not take any responsibility for the privacy practices of the Primary Client.

The Data Collection and Processing Methods Used by the Primary Client

Identity Data entered directly by you on Applications and Features

You voluntarily and expressly consent to enter your personal information or data manually by filling out the application forms or uploading files, pdf's, etc. into the Applications and Features presented on the Website.

Identity Data Entered Manually on your behalf on Applications and Features

If a Primary Client manually enters in personal information or data at the request of a Client Business Contact, they must first obtain express consent before inputting in the personal data on behalf of the Client Business Contact.

Identity Data Collected Automatically from You with Cookies and Web Beacon Technologies

Personal information or data captured automatically with cookies and Web Beacon Technologies from the Client Business Contacts as they connect and interact with our Applications and Features may be collected and used by the Primary Client.

WHAT ARE THE TYPES OF PERSONAL INFORMATION OR DATA THAT OUR PRIMARY CLIENTS COLLECT, PROCESS AND USE ABOUT YOU?

Personally Identifying Information Collected, Processed and Used about You May Include

  1. Personal Information and Data includes profile photograph, first name, last name, username, password or similar identifier, company/organization name and job title.
  2. Educational, Nationality and Professional identifiers.
  3. Contact details include business billing (postal) address, delivery address, email address, telephone numbers and fax number.
  4. Communications between Primary Clients and other Client Business Contacts to communicate about updates, timelines, briefings or other pertinent details for the event.
  5. Special Categories of information covering the spectrum from association memberships, dietary preferences/needs, health, disability, race, ethnicity, record of criminal offenses/malfeasance (or alleged), political opinions, bio-metric data or religion/religious affiliation.
  6. Geo-location information at the conference (if you attend a conference where RFID-enabled badges are used and you do not request a non-RFID-enabled badge).
  7. Information collected when the event is video recorded or photographed. Then providing edited recordings of certain sessions, workshops, engagements, etc. to interested Client Business Contacts, Attendees, and online through our website.

Retention of Transactional

information to Engage in Certain Activities/Processes

  1. To Enable the Client Business Contact authorized access to their RegisterONE account across multiple devices.
  2. Conducting the event
  3. Details of personal services provided by the Primary Client to you, such as attendance registrations, receptions, networking activities, certifications, etc.
  4. Check-In to event/ Check-Out from event
  5. Online Questionnaire or Client Feedback Survey
  6. Request for Proposal ("RFP"), Documentation Upload/Download
  7. Credit or Debit Card numbers, Personal Check, Bank Routing Numbers
  8. To Enable and facilitate peer to peer networking opportunities based on the Client Business Contact's background, interests and experience preferences.
  9. Monitoring and facilitating social media content to manage relations with our Client Business Contact's and promote the Primary Client's business and brand.
  10. Analyzing attendee interests and interactions with the conference through geo-location data.

How Does RegisterONE Process Personal Information and Data from Visitors?

The process RegisterONE uses for Personal Visitor data is independently and distinctly different than what is used for Primary Client and Client Business Contact data. By interacting with RegisterONE or expressly providing us with your personal information and data, Visitors express consent to the collection, processing and storage of their personal information as it pertains to them.

Visitor Information and Personal Data Collected

RegisterONE collects personal information and data including first name, last name, job title, company postal address, e-mail address, telephone number, mobile phone number, fax number, company information (things like credit card information if on file and for invoice and billing to purchase RegisterONE services), service and product demos requests, survey responses, message board posts, chat bot messaging and promotional inquiries. Collection of this Visitor information may occur through a form posted on our website, queries and requests submitted to the chat bot, interactions with sales or customer support, during registration for an event, or by responding to a survey or marketing email sent by us. This information is used to provide you with answers to question you may have had and to add more specific details about our service offerings, to conduct relevant research, to provide whitepapers of interest, to follow-up with you after your visit, etc.

If you provide a reference, the personal information and data that we collect from you about your contacts is:

  1. Contact First and Last Name
  2. Business Contact Email
  3. Organization Name
  4. Business Phone Number
  5. City of Business Residence
  6. ZIP Code
  7. Country of Origin

The personal information and data you provide as a reference from your contacts list will only be used for the particular reason or inquiry for which it is offered.

If an unauthorized individual has provided us with your personal information and data, please contact us at https://www.registerone.com/privacy-data-request/ to submit your request for data removal.

RegisterONE and the analytics service providers we use collect personal information and data from cookies and web beacon technologies to systematically collect information about the Visitors' IP address, Visitors' web browser information, the exact pages Visitors view, Visitor clicked links, etc., that Visitors may utilize when accessing our website.

For more information about these technologies and how you can disable them, please review our cookie policy.

RegisterONE's Use of Visitor Personal Data Collected and Visitor Rectification

How RegisterONE Processes Personal Information and Data from Visitors

  1. To evaluate and analyse our website functionality and access related to your use.
  2. To personalize and enhance your browsing experience, offer relevant services or features that may be more relevant to you.
  3. To discover and Diagnose website technical difficulties and problems.
  4. To ascertain, investigate and rectify fraudulent or illegal activity.
  5. To send and receive communications related to service offerings or to announce privacy policy changes.
  6. To answer your service offering requests and inquiries.
  7. To send you relevant information to promote new services, informative newsletters, whitepapers and prospective promotions or events (we will obtain your express consent before sending you marketing emails).
  8. To evaluate, analyze and find new clients.
  9. To customize advertising, sales and promotional programs.
  10. To invoice and bill clients for our services and determine the likelihood that prospective clients have the means for RegisterONE services.

Storing of Visitor Personal Information and Data

After we gain express consent, we process Visitor personal information and data for marketing purposes. The data is processed until the Visitor sends a request to remove them from promotional, sales and advertising. The request may take up to 30 days to carry out or no longer than governed and required by applicable law. RegisterONE shall not hold Visitor personal information and data longer than designated by law and/or permitted for in the local jurisdictions where RegisterONE's services are marketed and regulated by. Our record-keeping and audit procedures will retain a list of Visitors who wish to opt out of our direct marketing program or the indeterminate processing of Visitor data in perpetuity.

Sharing of Visitor Data from Third Party


RegisterONE may share personal information and data from Visitors who have expressed consent or is permissible under applicable law to share with third parties and are who are also in attendance for a RegisterONE marketing event. The Visitor may also permit or opt-in for their badge to be scanned.

To Access, Correct or Delete Visitor Data

Visitors have the same rights to access, correct or delete their personal information and data to restrict, withdraw and/or opt-out as do primary Clients and Client Business Contacts, as outlined in section "How Can a Primary Client Access, Correct, Update or Delete their Personal Information and Data Provided to Restrict, Withdraw and/or Opt-Out?" or "How Can a Client Business Contact Access, Correct, Update or Delete their Personal Information and Data Provided to Restrict, Withdraw and/or Opt-Out". Any Visitor that seeks to access, correct or delete their personal information and data to restrict, withdraw and/or opt-out needs to submit a request on our website at https://www.registerone.com/privacy-data-request/. We will process this request within 30 days.

RegisterONE will not comply with a request to modify information if we believe the modification would violate any law, legal requirement, fiduciary obligation, or cause the information to be incorrect or misstated. In this instance, we will notify the Visitor about the legal obligations that prevent us from executing the request.

Our record keeping and audit procedures will retain a list of Visitors who request to access, correct or delete personal information and data and/or to restrict, withdraw and/or opt-out for record maintenance and for compliance with regulatory requirements.

What is the Legal Basis for RegisterONE to Process Personal Information and Data from the EEA?

For Client Business Contacts that are from the European Economic Area (EEA), our legal basis for collecting and using their personal information will be pursuant to our legitimate interest where the processing is in RegisterONE, or a third party's, legitimate interests and not overridden by the individual's data protection interests, or fundamental rights and freedoms set forth. These interests are to provide individuals with access to the Applications and Features of the Platform; to send them information they have requested; to ensure the security of our Applications and Features by trying to prevent unauthorized or malicious activities; or, to enforce compliance with our terms of use, contracts and other policies. In some EEA countries, we are relying on express consent as a legal basis for using data for marketing purposes.

How Long Does RegisterONE Store Personal Data Collected and Processed by our Primary Clients?

We process Primary Client, Client Business Contact and Visitor information and personal data for legitimate business interests described in the section Does RegisterONE use or sell personal data collected by our Primary Client, Client Business Contact or Visitor unless otherwise provided for in our contract with our Primary Client. We process the data until 90 days after the termination of the current contract, at which time we remove it from the active production environment and archive the data. This personal information and data may be deleted or archived if it is not possible to delete. We may also choose to delete personal information and data that is fraudulent, erroneous, incomplete, inaccurate or in-congruent.

How Can a Primary Client Access, Correct, Update or Delete their Personal Information and Data Provided to Restrict, Withdraw and/or Opt-Out?

If you are a Primary Client or Registered User of RegisterONE's Website Applications and Features (an example would be a Primary Client's employee who has been given assigned tasks to complete as an administrator of the Primary Client's account on the Website), you can access, update, modify, correct or delete both Personal and Non-Personal Information and Data by logging on through your user account and visiting your account settings. You can also choose to discontinue communications received and "opt-out" of other service options.

REGISTERONE PROCESSES THE CLIENT BUSINESS CONTACTS' DATA UNDER THE DIRECTION OF OUR PRIMARY CLIENTS AND WITH THE CLIENT BUSINESS CONTACTS' EXPRESS CONSENT. WE HAVE NO DIRECT CONTROL OR OWNERSHIP OVER THE PERSONAL INFORMATION AND DATA WE PROCESS. THE PRIMARY CLIENTS ARE SOLELY RESPONSIBLE FOR COMPLYING WITH ANY OBLIGATIONS, RULES, REGULATIONS OR LAWS REQUIRING NOTICE, DISCLOSURE OR FOR OBTAINING EXPRESS CONSENT PRIOR TO THE DISCLOSURE AND TRANSFER OF THE DATA TO REGISTERONE FOR PROCESSING PURPOSES. ANY CLIENT BUSINESS CONTACT THAT SEEKS TO ACCESS, CORRECT, UPDATE OR DELETE PERSONAL INFORMATION AND DATA SHOULD DIRECT ALL QUERIES TO THE PRIMARY CLIENT. IF THE PRIMARY CLIENT REQUESTS REGISTERONE TO REMOVE THE PERSONAL INFORMATION AND DATA OF A CLIENT BUSINESS CONTACT TO COMPLY WITH THE REQUEST AND DATA PROTECTION REGULATIONS, REGISTERONE WILL PROCESS THE REQUEST WITHIN THE REQUIRED TIME AND UNDER THE APPLICABLE REGULATION OR LAW.

We may need to retain certain Personal and Non-Personal Information and data for record keeping and archival purposes to comply with Rules, Regulations, Laws, or to complete any transactions that you initiated prior to your current request for service changes or deletion on your behalf. Once you withdraw your consent, the system will begin the process of restricting and/or deleting your person information and data stored within.

The system will only continue to process personal information and data based upon legitimate grounds (consent made before withdrawal) for further processing which supersedes your current interests, rights and freedoms or for the establishment, exercise or defense of legal claims made against you. Requests for modifications or deletion will not be accommodated if we believe they violate a law, legal requirement or is fictitious in origin. We will inform the Primary Client that fulfillment of the request cannot be completed due to legal obligations. Please see the RegisterONE contact section above for additional queries.

In various countries (countries within the EEA) and some U.S. states, a Client Business Contact can request to access their personal data and, if necessary, have it updated, modified, deleted or restricted. Client Business Contacts can also ask for some types of personal data to be electronically transferred to them, or another organization they nominate, in a structured and machine-readable format.

Client Business Contacts also have the right to make a complaint to a supervisory authority in the EEA for data protection in the country where they live, or where they work.

How Can a Client Business Contact Access, Update, Correct or Delete their Personal Information and Data Provided to Restrict, Withdraw and/or Opt-Out?

REGISTERONE PROCESSES THE CLIENT BUSINESS CONTACTS' DATA UNDER THE DIRECTION OF OUR PRIMARY CLIENTS AND WITH THE CLIENT BUSINESS CONTACTS' EXPRESS CONSENT. WE HAVE NO DIRECT CONTROL OR OWNERSHIP WHATSOEVER OVER THE PERSONAL INFORMATION AND DATA WE PROCESS. THE PRIMARY CLIENTS ARE SOLELY RESPONSIBLE FOR COMPLYING WITH ANY OBLIGATIONS, RULES, REGULATIONS OR LAWS REQUIRING NOTICE, DISCLOSURE OR FOR OBTAINING EXPRESS CONSENT PRIOR TO THE DISCLOSURE AND TRANSFER OF THE DATA TO REGISTERONE FOR PROCESSING PURPOSES. ANY CLIENT BUSINESS CONTACT THAT SEEKS TO ACCESS, CORRECT, UPDATE OR DELETE PERSONAL INFORMATION AND DATA SHOULD DIRECT ALL QUERIES TO THE PRIMARY CLIENT. IF THE PRIMARY CLIENT REQUESTS REGISTERONE TO REMOVE THE PERSONAL INFORMATION AND DATA OF A CLIENT BUSINESS CONTACT TO COMPLY WITH THE REQUEST AND DATA PROTECTION REGULATIONS, REGISTERONE WILL PROCESS THE REQUEST WITHIN THE REQUIRED TIME AND UNDER THE APPLICABLE REGULATION OR LAW.

Client Business Contacts can access, update, correct or delete their personal data the same as a Primary Client as outlined above. You may submit requests to access, update, correct or delete your Personal Information and data, to no longer receive communications, or to "opt-out" of certain services by contacting the Primary Client directly with your request. The Primary Client will then send RegisterONE a request on the behalf of the Client Business Contact to make changes and deletions to their personal information and data, which will be fulfilled within the required time under the applicable regulation or law.

Please be aware that we may need to retain certain Personal and Non-Personal Information for record keeping and archival purposes, or to complete any transactions that you initiated prior to requesting such change or deletion on your behalf. RegisterONE will maintain and update as necessary an audit history of any requests to access, update, correct or delete personal information to maintain a digital record of compliance for regulatory requirements.

California Resident Requests

If you are a California resident, you are entitled to specific rights regarding the processing of your personal information and data. This includes the right to request how certain processed personal information and data is disclosed, and the collection and use of your personal information over the last calendar year (12 months). You may request to modify or delete any/all of your personal information and data that we have collected and processed from you, with certain caveats and exceptions, and the right to "opt out" of the selling of your personal information and data.

To initiate an opt-out request, please visit https://www.registerone.com/privacy-data-request/, call 1-513-751-9641, or send a letter to:

Vandenberg Media Inc.
re. CA opt-out
2604 Ashland Avenue, Suite #2
Cincinnati OH 45206

Please note that we will only respond to two such requests per individual each year, as required by law. You have the right not to be discriminated against by RegisterONE if you exercise any of your rights under California privacy law.

RegisterONE May have Collected the Following Categories of Personal Information of California Residents in the Past 12 Months

  • Identifiers such as a name, postal address, Internet Protocol address, email address, or other similar identifiers.
  • Categories of personal information described in subdivision (e) of California Civil Code Section 1798.80.
  • Characteristics of protected classifications under California or federal law.
  • Commercial information, including previous records of/ or for services purchased or under consideration for purchase.
  • Internet or other electronic network activity information.
  • Geo-location data.
  • Audio and visual information, such as customer service call recordings and digital photographs.
  • Professional or employment-related information.
  • Education information.
  • Conclusions or inferences drawn from any of the information identified above.

This personal information and data is collected and processed for use for the sole purposes outlined in this Privacy Policy. RegisterONE may have disclosed a Primary Client, Client Business Contact or Visitor's, name, title, or business contact information during RegisterONE marketing events in the 12 months immediately preceding the posting of this updated privacy policy. If a Primary Client, Client Business Contact or Visitor wishes to have their personal information or data excluded from this type of disclosure, please visit https://www.registerone.com/privacy-data-request/ to submit an opt-out request. RegisterONE may have disclosed any/all of the above categories of personal information or data with express consent from a Primary Client, Client Business Contact, Visitor or to comply with a written contract under a service provider for business purposes in 12 months immediately preceding the posting of this updated privacy policy.

California Residents

If you are a Visitor and a California resident, California law provides you with specific rights regarding your personal information. All practices described in the California resident section of "How Can a Primary Client Access, Correct, Update or Delete their Personal Information and Data Provided to Restrict, Withdraw and/or Opt-Out?" or "How Can a Client Business Contact Access, Correct, Update or Delete their Personal Information and Data Provided to Restrict, Withdraw and/or Opt-Out" also applies to California Visitors.

Cookies and Web Beacon Technologies for California Residents

All practices related to cookies and their usage described in the addendum, RegisterONE's Use of Cookies and Web Beacon Technologies, also applies to California Residents when they interact with our Website.

Where Does RegisterONE Transfer the Data it Processes?

EU-U.S. and Swiss-U.S. Privacy Shield

Vandenberg Media Inc. has certified its compliance to the EU-U.S. and Swiss-U.S. Privacy Shield Principles. RegisterONE is committed to subjecting all personal data received from European Union (EU) member countries, the United Kingdom (UK), and Switzerland, in reliance on the Privacy Shield Frameworks to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List.

RegisterONE is responsible for the processing of personal information and data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party, acting as the intermediary agent (go between) on behalf of the third party. RegisterONE complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions set forth.

With respect to personal information and data received or transferred pursuant to the Privacy Shield Framework, RegisterONE is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, RegisterONE may be required to disclose personal information and data in response to lawful requests by public authorities, including national security or law enforcement requirements.

If you have any complaints regarding unresolved privacy information or data use concerns that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you will be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

RegisterONE Platform Services

RegisterONE Event Solutions

  • RegisterONE Event Management
  • RegisterONE Conference and Trade Show Management
  • RegisterONE Attendee Management
  • RegisterONE Mobile Event Apps

RegisterONE Onsite Solutions

  • Check-in & Badging for Events, Conventions and Trade Shows
  • Mobile Show App for Attendees
  • Mobile Show & Lead Capture App for Exhibitors

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